Shipping policy

Your Wellness, Delivered—With Care

At LULIQUA, we believe exceptional products deserve exceptional delivery. We're committed to providing a seamless, transparent shipping experience from checkout to your doorstep.

Free Shipping on Every Order

We proudly offer FREE SHIPPING on all orders worldwide—no minimum purchase, no hidden fees, no surprises.

What you see is what you pay. Shipping is always included in the price of every product.

Order Processing

All orders are carefully processed and prepared for shipment within 2–3 business days.

During peak seasons, promotional periods, or holidays, processing may take slightly longer. We'll keep you informed every step of the way.

Delivery Times

Delivery times vary by destination and shipping method:

  • Estimated delivery windows are displayed at checkout when available
  • Most orders arrive within 5–15 business days depending on location
  • Delivery estimates are not guarantees and may be affected by external factors

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.

If you don't receive tracking details within 3 business days of your order, please contact us.

International Shipping & Customs

We ship to customers worldwide. Please note:

  • Customs & Duties: International orders may be subject to customs processing, import duties, or taxes determined by your country. These fees are the responsibility of the recipient and are not included in your order total.
  • Customs Delays: Clearance times vary by country and are beyond our control. We recommend checking with your local customs office if your shipment is delayed.

Shipping Delays & Limitations

LULIQUA is not responsible for delays caused by:

  • Shipping carriers or courier services
  • Customs clearance procedures
  • Weather, natural disasters, or other force majeure events
  • Incorrect or incomplete shipping addresses provided at checkout

Please ensure your shipping information is accurate before completing your order.

Questions?

For any shipping-related inquiries, our support team is here to help.

Contact us at contact@luliqua.com