Your Wellness Questions, Answered
Can this help with carpal tunnel or repetitive strain?
Heat and vibration therapy can ease the tension and discomfort associated with carpal tunnel and repetitive strain injuries by improving circulation and relaxing the surrounding tendons and muscles. The 3 heat levels (from 48°C) and dual precision motors target the wrist joint directly. For severe or medically diagnosed cases, consult your doctor before use — this device is designed for wellness and recovery, not medical treatment.
How does the heat and vibration work together?
The WristRelief™ combines dual button motors for targeted vibration directly on the wrist joint with 3 levels of adjustable heat starting from 48°C. Heat warms tight tendons and improves blood flow, while vibration breaks up tension in the surrounding muscles. You can use heat and vibration independently or together — and the touch screen makes switching between levels effortless.
How long should I use it per session?
Each session is 15 minutes — the device automatically shuts off after this time to prevent overuse. Allow at least 30 minutes between sessions. For most people, 1–2 sessions per day is ideal. Start at Level 1 heat and the lowest vibration setting, then adjust based on comfort. Do not wear it too tightly — ensure normal blood circulation throughout.
How long does the battery last and how do I charge it?
The 2000mAh battery charges fully in approximately 2 hours via the included USB cable (5V 1A). Given the 15-minute auto shut-off per session, a full charge supports multiple sessions before needing to recharge. Always use the provided USB cable and do not use the device while it is charging.
How do I clean and care for it?
Power off before cleaning. Wipe the unit and touch screen with a soft damp cloth and mild soap — do not submerge the electronic unit in water. The fabric wrap can be hand washed separately with lukewarm water. Air dry completely before next use — do not use a dryer or direct heat. Store in a cool, dry place and charge to 50–80% for long-term storage.
What's covered under the warranty and guarantee?
The WristRelief™ comes with a 12-Month Warranty covering manufacturing defects, malfunctioning heat, vibration, or touch screen, battery issues under normal use, and faulty USB cables. It also includes a 30-Day Satisfaction Guarantee — full refund or exchange, no questions asked, with free return shipping for defective items. To make a claim, email contact@luliqua.com with your order number and photos — resolved within 24–48 hours.